Privacy policy

About the online store m35.no

The purpose of the m35.no online store is to be able to give you a good customer experience.

When you use m35.no, you accept that M35 Collective AS processes your personal data in accordance with the privacy policy and current legislation on the protection of personal data.


What information is collected?

Information you provide via our contact form and customer service.

Information in connection with your purchases on the website.

Information about which pages you visit and other behavior on the website.

Information via cookies.

Information via third-party services.


What is personal data used for?

To be able to process orders and returns through m35.no

To send information about shipments, and to contact you if any problems arise in connection with your purchase.

To be able to offer you service when you contact us, and to inform you about changed or new services.


What are my rights in this regard?

You have the right to request access to your personal data.

You have the right to ask to have your personal data corrected, or to limit the processing of it.

You have the right to request that your personal data be deleted, provided that we are not required by law to store it.

If we make corrections, limit the processing of or delete your personal data, you will receive information from us.

You have the option to demand your personal data provided in a usable and machine-readable format, as well as to take the data with you to another business. This only applies to information that you have actively provided.

You have the right to notify us if you believe we are not processing your personal data correctly.


How do the regulations around personal data work?

All processing such as the collection, registration, storage and disclosure of personal data is subject to special rules, including in the Personal Data Act. It is M35 Collective AS that is responsible for the processing taking place in accordance with this legislation and is the "processing controller". Norway's supervision of compliance with the regulations is carried out by the Norwegian Data Protection Authority. With the Norwegian Data Protection Authority, you have the right to complain about the processing carried out by the controller (M35 Collective AS) in connection with this privacy policy.

Cookies
When you visit our online store, a cookie is placed, which is a type of automatically collected information. This is used to recognize your computer, mobile phone or other preferred machine. It provides information about your activity on our websites. Cookies also provide us with information about your behavior on our websites, and thus help us adapt more relevant content to you. We use both session-based cookies to collect, store, and sometimes track, various information. A session-based cookie disappears by itself when you close your browser.


Currency conversion
By using our website, you (the visitor) agree to allow third parties to process your IP address, to determine your location for currency conversion. You also agree to have this currency stored in a session cookie in your browser (a temporary cookie that is removed automatically when you close your browser). We do this so that the selected currency remains selected and consistent when you browse our website, so that prices can be converted to your (visitor's) local currency

Card purchase and partial payment with Klarna
We work with an authorized payment intermediary for card purchases who help us check that the card is valid for purchases directly from your bank. Your card details are stored encrypted, and not beyond what is necessary to deal with any problems, cancellation of amount reservation and crediting. This means that no one can capture the information you enter.

"In order to be able to offer you Klarna's payment solutions, we may transfer your personal information at checkout in the form of contact and order details to Klarna, so that Klarna can assess whether you qualify for their payment solutions and to tailor these payment solutions to you. Your transferred personal data will be processed in line with Klarna's own privacy policy."

Contact information
The controller is M35 Collective AS. If you have any questions related to your personal data, you can contact us at post@m35.no